Terms of Use

1. Important Disclaimer: Not a Crisis Service

Salvere Psychology is a telehealth-based psychology practice. We are not a crisis or emergency service. If you or someone you know is at immediate risk of harm, experiencing a medical emergency, or feeling unsafe, please contact:

  • Emergency Services (Australia): 000
  • Lifeline: 13 11 14
  • Suicide Call Back Service: 1300 659 467
  • Your nearest hospital emergency department.

2. Website Content

The content on this website (including blog posts, FAQs, and resources) is for general information purposes only. It is not a substitute for professional psychological advice, diagnosis, or treatment. Always seek the advice of your psychologist or other qualified health provider with any questions you may have regarding a medical condition.

3. Telehealth Services

Salvere Psychology operates exclusively via telehealth (video and phone). By using our services, you agree that:

  • You are responsible for ensuring you have a private, safe, and quiet space for your sessions.
  • You are responsible for having a reliable internet connection and functioning device (computer/phone).
  • We reserve the right to terminate a session if the environment is deemed unsafe or inappropriate.

4. Fees and Cancellations

Our fees and cancellation policy are outlined on our Fees & Rebates page. By booking an appointment, you acknowledge and agree to these terms, including any cancellation fees that may apply for late notice. Note: Medicare rebates do not apply to cancellation fees.

5. Intellectual Property

All content on this website, including text, logos, graphics, and images, is the property of Salvere Psychology and is protected by Australian copyright laws. You may not reproduce, distribute, or use our content for commercial purposes without our express written consent.

6. User Conduct

We are committed to providing a safe and respectful environment for both clients and staff. We do not tolerate abusive, threatening, or harassing behaviour towards our team. We reserve the right to refuse service to anyone engaging in such behaviour.

7. Limitation of Liability

To the fullest extent permitted by law, Salvere Psychology excludes all liability for any loss or damage (including indirect or consequential loss) arising from your use of this website or reliance on any information provided on it.

8. Jurisdiction

These terms are governed by the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria.

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